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New email filtering service begins Feb. 16

Emory Report | Feb. 11, 2015

Effective Feb. 16, Emory’s email filtering service is switching from Postini to Microsoft’s Exchange Online Protection (EOP) service.

The Emory University Messaging Team, in partnership with Emory Healthcare Information Services, will implement this cloud-based email filtering service that will help protect against spam and malware, and includes features to safeguard Emory from messaging-policy violations.

The main differences users will notice are: 

  • Filtered spam email messages will no longer be rerouted to the Postini quarantine summary. Be sure to regularly review your junk email folder as you did your daily quarantine summary 
  • All filtered messages will now appear in each user’s junk mail folder within their email application. You will now be able to view your junk mail at any time.
  • Junk email messages will be deleted after 30 days.
  • Users will no longer have to log in to a separate server to manage their spam mail. 
  • All personal approved and blocked senders lists will be moved over from Postini to the new EOP service.

“As we move forward with this transition to the new Microsoft EOP service, we believe we have a better, more robust tool that will benefit and protect our email far into the future,” the Emory University Messaging Team notes.

For more information or questions on the new service, click for Exchange Online Protection help or contact the Messaging Team at emailteam-l@listserv.emory.edu.